Last updated: September 22, 2023
Lexya places great importance on respecting your privacy. The Privacy Policy ("Policy") is intended to inform you of Lexya's commitments to privacy and the protection of personal information. Its aim is to help you better understand Lexya's practices regarding the collection, use, disclosure, and retention of your personal information.
The Policy applies to the personal information that Lexya collects and holds about you, meaning information that can directly or indirectly identify you.
1. Collection of Personal Information
We are committed to protecting the confidentiality of your personal information. This section explains how we collect your information when you interact with our company. The personal information we collect may include, but is not limited to:
Direct Collection: We collect your personal information directly from you when you choose to interact with Lexya in various ways, including when you:
· access the Lexya platform
· claim a Lexya Discount
· register for a contest
· respond to Lexya emails or surveys
· contact us by phone
· browse our website
· make a book purchase on Lexya
· make a ticket purchase for an event on Evelya
You can also submit information to us through other methods, including (i) in response to marketing or other communications, (ii) via social media or online forums, (iii) by participating in an offer, program, or promotion, (iv) as part of an actual or potential business relationship with us, or (v) by providing your business card or contact details at trade shows or other events.
We use the personal information we collect to provide you with optimal service, personalize your experience with Lexya, and keep you informed about our offers and updates. Your trust is important to us, and we are committed to protecting your personal data.
2. Consent
We attach great importance to the protection of your personal information and your right to control its use. This section explains how we obtain and use your consent when you interact with Lexya.
2.1 Explicit Consent: The collection of certain personal information is subject to your explicit consent. We commit to collecting only the personal information necessary for the purposes for which it was collected. If, at any time, we wish to use your personal information for a different purpose than described in this Privacy Policy, we will seek your prior consent.
We obtain your consent transparently and precisely. When you provide us with your personal information to complete a transaction, verify your credit card, place an order, request a delivery, or return an item, we consider that you are giving us your consent for the specific use of that data. If we wish to use your personal information for other purposes, such as email marketing, we will ask for your implied consent or offer you the opportunity to opt out.
We are committed to respecting your right to consent and protecting your personal data in accordance with our Privacy Policy. If you have any questions or concerns about the collection and use of your personal information, please do not hesitate to contact us.
2.2 Withdrawal of Consent: You have the right to refuse or withdraw your consent at any time regarding the collection, use, or sharing of your personal information. If you choose to withdraw your consent, we will inform you of the potential consequences of this withdrawal. However, please note that if you refuse to provide us with certain essential personal information (such as your contact information), it may affect our ability to provide you with the requested products or services.
If you change your mind after giving your consent, you can withdraw it at any time by contacting us at [email protected] or at Lexya Inc, 1375, Frank-Carrel Street, Suite #30, Quebec, Quebec, G1N 2E7, Canada. Your withdrawal of consent will not affect the legality of any previous use of your personal data.
3. Types of Personal Information Collected
Here are the types of personal information we may collect, along with examples of information:
1. Personal Information: We collect your email address, your name, and any other information you choose to include in the body of your email or responses.
2. Payment Information: When you make payments or transactions via the Lexya website or application, we receive your transaction information. The information we collect will include only the following information: Name, First Name, Email Address, Phone Number, Civic Address, Postal Code, Purchase Amount, Date of Purchase, and Payment Method.
3. Communication Preference Information: When you subscribe to our communications or participate in various collection initiatives such as contests, campaigns, or offers.
4. Information About Your Use of Our Websites or Applications: If you browse our website, we automatically receive your computer's IP address to better understand your browser and operating system. We may also collect information through cookies.
Credit card or debit card numbers and bank account information are never collected on our side. This private information is processed by the payment software we use: Stripe. Lexya uses Stripe as its payment collection platform. See this link to review Stripe's policies and terms.
4. Access to Information
The personal information collected by Lexya is accessible to our employees or representatives who need it in the performance of their duties. Employees or representatives must at all times ensure its confidentiality and undergo regular training and awareness activities regarding security and the protection of personal information.
5. Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Use.
6. Servers and Payments
Our service is hosted on Microsoft Azure servers. Our main server is located in Canada. Lexya uses Stripe as its payment collection platform. See this link to review Stripe's policies and terms.
7. Third-Party Service Providers
In general, the third-party service providers we use collect, use, and share your information as necessary to provide their services to us.
When you leave our website or are redirected to a third-party provider's website or application, you are no longer subject to this policy or our website's terms of use.
The links you click on our platform may redirect you outside of our website. We disclaim any responsibility for the privacy practices of other websites and encourage you to read their privacy policy.
8. Security
To protect your personal information, we take reasonable measures and follow industry best practices to prevent unauthorized access to your data or its loss, misuse, disclosure, alteration, or destruction.
We store all user data in secure databases protected by a variety of access controls meeting industry standards. Secure passwords, SSL encryption, disk encryption, firewalls, and other measures are in place to help protect your data. However, no company, including Stripe, can completely eliminate the risks associated with the transmission of personal information during online transactions, and you do so at your own risk.
9. Age of Consent
By using this site, you affirm that you are of legal age in your state or province of residence, or you have reached the legal age in your state or province of residence and consent to any dependent person under your responsibility using this site.
10. Use of Cookies
The Lexya website and platform use cookies and other technologies to operate effectively. These technologies record information about your use of our sites, including:
· Browser and device data, such as IP address, device type, browser type and version, screen resolution, operating system name and version, device manufacturer and model, language, plugins, modules, and language version of the sites you visit;
· Usage data, such as time spent on sites, pages visited, links clicked, language preferences, and pages that led you to or referred you to our sites.
· We may also collect information about your online activities on websites and devices over time and on third-party websites, devices, apps, and other online features and services.
We use Google Analytics on our sites to help us analyze your use of our sites and diagnose technical issues. To learn more about cookies that may be deployed on our Sites and how you can control the use of cookies and third-party analytics, please contact us at [email protected].
11. Modification of this Policy
We reserve the right to modify this privacy policy at any time. Therefore, we suggest you read it frequently. Any change or clarification will take effect upon publication on this website. If we make significant changes to this policy, we will notify you here to inform you of updates regarding the nature of the information we collect, how we use it, and in what circumstances, if any, we use or disclose it.
If our business were to be sold or merged, your information may be transferred to the new owners so they can continue to serve you.
12. Questions and Contact Information
If you wish to access, correct, modify, or delete the personal information you have provided to us, if you wish to file a complaint, or if you simply want more information, please contact us at: [email protected] or at Lexya Inc, 1375, Frank-Carrel Street, Suite #30, Quebec, Quebec, G1N 2E7, Canada.
The person responsible for access to documents and the protection of personal information is Mr. Jean-Michel Veillette, Co-founder of Lexya.
Lexya Inc 1375, Frank-Carrel Street, Suite #30 Quebec, Quebec, G1N 2E7, Canada. [email protected]
13. Governance Rules
Here are the governance principles that Lexya has established regarding privacy and the protection of your personal information.
· Throughout the life cycle of personal information, roles and responsibilities are defined for various stakeholders within Lexya, from the Board of Directors to staff.
· The Board of Directors must be informed of any privacy incidents.
· A Committee on Access to Information and the Protection of Personal Information has been established to recommend policies and ensure their effective implementation.
· Complaints are always given top priority.
· Training and awareness activities are offered to employees to ensure the respect of privacy and the protection of personal information.
· A contact method is available at all times for any questions regarding the processing of personal information.
Lexya reserves the right to modify its governance rules at its discretion and without notice.